The other day I was reading an article, or a letter (not sure…it was late) and the author was discussing the decline of the legacy airlines in the United States. By decline he was referring to the fact that very very carry blankets and pillows, that food (including snacks on many flights) is gone, and there is a free for everything. Then the very next morning I read the research firm Skytraxx released its 2010 Quality Survey. After looking at it, I had to ask, what is happening to our airlines? Continue reading
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